Team (All) | NorthStar Solutions Group | Philadelphia PA
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Purpose-Built Teams for Critical Outcomes

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NorthStar assembles the right mix of leadership, execution-focused experts, trusted partners, AI-supported capacity, and flexible delivery resources around the outcomes our clients need to achieve.

Founder-level accountability. Current delivery depth. Partner-enabled scale. Flexible team formation.

OUR TEAM MODEL

Built Around the Outcome, Not a Bench

NorthStar does not force every client challenge into a fixed staffing model. We begin with the outcome, the operating environment, the capability gaps, and the level of ownership required. From there, we assemble the right delivery model — advisory leadership, hands-on delivery, staff augmentation, partner-enabled support, AI-assisted capacity, or a blended team.

Assess the Outcome

We clarify the goal, constraints, decisions, capabilities, and pace required to move forward.

Deploy with Accountability

We stay close to the team, decisions, and delivery path so execution remains aligned, practical, and focused on measurable outcomes.

Design the Team

We define the right mix of leadership, delivery expertise, client participation, partner support, and specialized capacity.

Transition When it Helps

When the best long-term answer is client ownership, we support right-to-hire transitions for individuals or teams.

Current Delivery Core

CURRENT DELIVERY CORE

The People Anchoring NorthStar Delivery Today

NorthStar’s current team brings visible delivery depth across strategy realization, technology enablement, operations, enterprise BI, healthcare marketing, social intelligence, and sports asset brand valuation. These groupings reflect current delivery anchors, not the limits of our experience. Across the team, NorthStar also brings certified and experienced capability in execution management, process excellence, talent optimization, transformation and change, customer experience, contact center strategy, digital experience, and AI-enabled delivery support.

Strategy Realization Delivery Architecture

Founder-level accountability, solution design, and team formation.

Chris Collins

Chris Collins

Founder, President & Strategy Realization Architect

Technology Enablement & Trusted Advisor Services

Technology advisory across cloud, cybersecurity, UCaaS, CCaaS, DaaS, unified connectivity, managed services, and partner-enabled solutions.

Glenn Johnson

Technology Enablement Practice Leader | vCIO

Social Intelligence & Consumer Insights

Social listening, audience insight, cultural foresight, competitive intelligence, content performance, reputation intelligence, and AI-supported insight synthesis.

Shweta Satpute

Senior Consultant | Social Intelligence

Joe Kikta

Senior Consultant | Social Intelligence

Katharina Lambesis

Associate Consultant | Social Intelligence

Healthcare Marketing & Digital Operations

Healthcare delivery support across marketing operations, digital content, provider systems, project management, accessibility, regulatory communications, and patient experience workflows.

Christine Paul

Senior Communications Consultant | Health Plan Regulatory Communications

Kayla Stackhouse

Project Management Consultant | Healthcare Marketing Delivery

Kelly Hadley

Senior Project Management Consultant | Healthcare & Digital Marketing Delivery

Heidi Evans

Digital Marketing Consultant | Content Writer, Accessibility & CMS Migration

Betsy Temple

Project Management Consultant | Healthcare Marketing Communications

Wes Niarhos

Digital Operations Consultant | Healthcare Digital Operations

Enterprise BI &

Data Reporting

Enterprise data, SQL, ETL, reporting, business intelligence, and analytics foundations.

Michael Dugan

Senior BI Consultant | Customer Experience Analytics

Sports Asset Brand Valuation & Momentum

Brand value, marketability, sponsorship alignment, and momentum intelligence for athletes, teams, and properties.

Jacob Lipeles

Sports Intelligence & Marketability Lead | Product & Insights

Operations & Delivery Infrastructure

Operational support for delivery, contracts, finance, HR, vendors, compliance, and internal execution.

Samantha Miller

Operations Manager | Business & Delivery Operations

When the outcome requires more depth, speed, or specialization, NorthStar extends this core through established partner relationships, specialized delivery resources, pre-qualified talent channels, and AI-supported workflows — integrated into a NorthStar-led delivery model we own and remain accountable for.

EXTENDED TEAM MODEL

Scalable by Design. Accountable by Choice.

NorthStar is built to expand around the outcome — with AI-enabled capacity, pre-qualified talent channels, and trusted partners integrated into a NorthStar-led delivery model.

More capacity. More capability. One accountable model.

AI as Part of the Team

We are building AI into the team model from day one — extending capacity without replacing judgment.

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Human Scale When the Work Requires It

Established talent pathways help us expand our core delivery capacity quickly and responsibly.

Partners Extend the Solution

Trusted partners help us extend the solution while keeping accountability intact.​

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