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Resources
Your resource hub to guide you on your strategy realization journey.
Integrating social media in the contact center to improve customer experience
Fortune 50 Telecommunications Company The client's request A client tasked NorthStar with improving the accuracy of their Contact...
Oct 12, 20221 min read
Transforming a dated and limited website: From vendor evaluation to site launch
Leading Non-Profit Healthcare Organization Tell me about the client Our client is a healthcare organization consisting of three hospitals...
Oct 11, 20222 min read
Consulting for enterprise PMO for data & analytics and data science departments
Worldwide Hospitality Corporation Program & project management for data & analytics Our client was looking to NorthStar to provide a...
Oct 11, 20222 min read
Providing big data and data science talent to detect and address anomalies
Fortune 50 Telecommunications Company Unusual network activity was a challenge for our client NorthStar provided our client with big data...
Oct 11, 20222 min read
Detailing technical steps needed to implement Citrix XenApp remote desktop
Public Transport Company Our client hired NorthStar to complete a migration of end-of-life Citrix infrastructure to current release....
Oct 11, 20221 min read
Project management services in support of corporate enterprise knowledge base implementation
Fortune 50 Telecommunications Company Project execution consulting & organizational change management: a phased approach For this...
Oct 11, 20221 min read
Supporting and coordinating our client’s OKR business process change
Fortune 50 Telecommunications Company What the client asked for NorthStar is providing talent services to our client’s streaming apps...
Oct 11, 20222 min read
Data ingestion, ETL, and analytics for Customer Engagement Platform migration
Fortune 50 Telecommunications Company Summary of the request Our client was migrating to a new Customer Chat Platform (Nuance) and needed...
Oct 11, 20221 min read
Reimagining remote and virtual desktop to save time and money
Public Transport Company The request Our client’s major requirement was a VDI (virtual desktop infrastructure) solution to replace a...
Oct 11, 20222 min read
Generating reports from near real-time Contact Center call data
Fortune 50 Telecommunications Company Our history with the client We have been working with our Fortune 50 Telecommunications client...
Oct 11, 20221 min read
Creating, generating, and delivering in-house reports
Fortune 50 Telecommunications Company Our client's objective: For this project, our client’s objective was to have their full suite of...
Oct 11, 20221 min read
Hashtag Sports 2021 Virtual Event
Watch former NorthStar's Social Media Intelligence Lead, Frank Gregory, walk through an analysis of the 2021 Women's College Basketball...
Jun 14, 20221 min read
Providing insights on the marketability of an athlete from a data driven perspective
Following the success of NorthStar's analysis on SportsPro Media's 50 Most Marketable lists last year, NorthStar and SportsPro have...
Apr 26, 20222 min read
Providing valuable insights into social conversations for the sports industry
NorthStar is pleased to announce that it is a Gold Sponsor of SportsPro Media's SportsPro Live 22 event in London on the 26th and 27th of...
Apr 25, 20221 min read
NorthStar Insight | Analysing the 2021 SportsPro 50 Most Marketable Brands list
Frank Gregory, social media intelligence practice lead at NorthStar Solutions Group, deep dives into this year's 50 Most Marketable...
Sep 19, 20216 min read
Analysis of SportsPro Media's 50 Most Marketable lists (Athletes, Brands and Properties) for 2021
August 23rd, 2021, BBC Global News: Watch NorthStar's Social Media Intelligence Lead, Frank Gregory, discuss his team's analysis of...
Aug 22, 20211 min read
Analyzing Local Social Media Perceptions and Sentiment for a Public Health Client
NorthStar's Social Media Intelligence team completed the first round of the most significant and important research effort we've ever...
Mar 19, 20216 min read
Social Media Intelligence Tools for the 2021 Super Bowl
Here is a perfect example of the impact of social media intelligence. The Big Game has always been important to marketers all over the...
Feb 7, 20213 min read
2020 Philadelphia Business Journal's List of Veteran-owned Businesses
The 2020 Philadelphia Business Journal's list of Veteran owned businesses in Philadelphia. Businesses are ranked by number of employees...
Nov 13, 20201 min read
Philadelphia Business Journal's 2019 List of Veteran-owned Businesses
The Philadelphia Business Journal's 2019 list of Veteran owned businesses in Philadelphia ranked by number of employees in the region....
Oct 31, 20191 min read
NorthStar Solutions Delivers Five-Star Results for Comcast
The military influence is instantly evident on the NorthStar Solutions Group’s website. The Service-Disabled Veteran-Owned Small Business...
Dec 1, 20172 min read
Inc. Magazine Unveils 36th Annual List of America’s Fastest-Growing Private Companies—the Inc. 5000
PHILADELPHIA, PA (August 22, 2017) — Inc. Magazine ranked NorthStar Solutions Group No. 3320 on its 36th annual Inc. 5000 list, the most...
Aug 21, 20172 min read
NorthStar Solutions Group, LLC. A Winner of The Delaware Valley 2017 Top Workplaces Award
PHILADELPHIA, PA (March 27, 2017) – NorthStar Solutions Group, LLC has been awarded a 2017 Top Workplaces honor by Philly.com. The Top...
Mar 26, 20172 min read
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